According to reports, in this particuloar case the cruise line is offering a full refund of the cruise fare, plus a refund of all shipboard purchases (except for gift shop, art, and casino), plus a cruise credit equal to the fare paid for the voyage. They then added that they will be paying everyone $500 on top of all of that.
That last bit is unusual. It probably speaks to just how bad a PR disaster this has been.
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Date: 2013-02-15 05:38 pm (UTC)That last bit is unusual. It probably speaks to just how bad a PR disaster this has been.