I think a piece of that is the difference between "Oh dear, I hope that works out okay. Is there anything I can do to help?" and "Oh dear, the sky is falling! My great-aunt Bertha had that happen to her, and she was never the same afterwards" [followed by, if not stomped on, by a lengthy and detailed recitation of either Bertha's decline or what Bertha's illness did to the speaker's life, family, budget, or delicate sensibilities].
(no subject)
Date: 2008-06-03 11:55 am (UTC)(no subject)
Date: 2008-06-04 01:44 am (UTC)