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I have heard that AT&T Wireless is particularly uncooperative about unlocking handsets. For that reason, I'm considering T-Mobile instead. (I want a quad-band GSM phone, and I think those two carriers are my options around here, here being Connecticut.)

T-Mobile's policy is that they'll give you an unlock code after 90 days, which for my purposes is sufficient.

Am I wrong about this? AT&T Wireless's site is not being particularly helpful here.

Thanks, all.

(no subject)

Date: 2008-07-31 03:59 pm (UTC)
From: [identity profile] maggiebex.livejournal.com
I thought my phone would roam abroad without unlocking, and it didn't, so I went to teh store and they ahd no idea what I was talking about. I am ashamed to admit that I don't know heads or tails about this "unlocking" stuff, but if anyone can tell me how to use my AT&T phone in Europe I will love you forever.

Also, might need a new phone soon. Suggestions?

(no subject)

Date: 2008-07-31 06:56 pm (UTC)
From: [identity profile] silk-roses.livejournal.com
I just called at&t customer service and said "hey, i'm going to london, i need my phone to work there with another SIM card, I've been a cingular/at&t customer for a long time, i need my phone to be unlocked, please do what i say" and they took down all my details and sent me a code somewhere between 3 to 5 businessdays after i put in my request. They were very helpful, but it was a long phone call with a lot of waiting and transferring, just fyi.

re: new phone - think about what features you need in a new phone. for me, the most important additional feature is QWERTY keyboard for efficient texting. I'm actually thinking about switching to Verizon when my contract expires so that I can get an enV2 or that cute little samsung slide-y phone.

(no subject)

Date: 2008-08-01 08:50 pm (UTC)
From: [identity profile] uberjay.livejournal.com
That's great! A couple years ago I was informed that they were quite anti-unlock. Also, I'm fairly certain they will not offer to unlock an iPhone for you, no matter what you say. (of course, you can do that yourself, if it's a first-gen model.)

It's one of the reasons I'm on T-Mobile right now. At the time they seemed much more customer-friendly.

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