(no subject)

[randomness]

People who think of technology as a panacea tend to be confused and irritated by expenses for training and maintenance.

Technology does not replace training or maintenance. Higher technology requires better trained staff to operate it and more expense for its maintenance. This will continue to be true until we reach the "say a magic word and it happens" level of technology. (Although, even then, training will still have to include teaching people which magic words to say, and when.)

Comments

[r-ness.livejournal.com]

This is, alas, all too typical. Incentives matter. In this and in many other cases, there's a lot more incentive to pay for shiny hardware than on boring training and maintenance.