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The news about the Carnival Triumph and its recent troubles got me to looking into the line's recent record:
  • On November 8, 2010, a fire broke out in the generator room of the Carnival Splendor and the ship lost most power.

  • On January 13, 2012, the Costa Concordia, operated by a Carnival subsidiary, ran aground off Isola del Giglio, Tuscany. The ship capsized and partially sank, killing 32 people.

  • In March 2012, the Costa Allegra, owned by Carnival Cruise Lines' Costa Cruises subsidiary, suffered an engine room fire and went adrift in the Indian Ocean.

  • In February 2013, the Carnival Triumph, with 3,143 passengers aboard, suffered an engine room fire, leaving the ship adrift for days in the Gulf of Mexico.

Is this number of incidents normal for cruise lines? Is Carnival Cruise lines known to be more accident prone than other lines? They do have a large fleet, so I suppose it could just be random chance, but it doesn't seem like a good record.

I don't know the first thing about cruise lines and their reputations, so I'm asking.

(no subject)

Date: 2013-02-14 07:48 pm (UTC)
From: [identity profile] digitalemur.livejournal.com
I dunno either. But I read this today and it was sort of informative:

http://www.cnn.com/2013/02/13/opinion/walker-cruise-ships/index.html

(no subject)

Date: 2013-02-14 07:49 pm (UTC)
From: [identity profile] theloriest.livejournal.com
I read an opinion article about cruise ships recently that said cruise ships in general have way more problems than make it to the news.

It all made sense... scary sense... but sense... in explaining why there are so many dangerous issues on cruise ships.

The cruise lines operate their ships virtually 24 hours a day, seven days a week, 52 weeks a year. Cruise ships do not make money unless they are operating. The cruise lines push the ships just as hard as they push their crew members. A ship out of service for a week for routine maintenance means the loss of tens of millions of dollars and thousands of dissatisfied customers.

(no subject)

Date: 2013-02-14 07:49 pm (UTC)
From: [identity profile] theloriest.livejournal.com
Bwahaha! I linked to the same article!

(no subject)

Date: 2013-02-14 08:08 pm (UTC)
From: [identity profile] sylphon.livejournal.com
I know that the spate of issues over the past few years have made me vow to never go on a cruise ship. The commercials may look wonderful, but advertising folk can make anything look fabulous.

(no subject)

Date: 2013-02-14 08:09 pm (UTC)
From: [identity profile] theloriest.livejournal.com
This.

I am now convinced I never want to go on a cruise ship.

(no subject)

Date: 2013-02-14 08:14 pm (UTC)
From: [identity profile] digitalemur.livejournal.com
Great minds think alike? It was a really good article. I almost sent it to [livejournal.com profile] r_ness when I read it, but he hadn't, at that point, expressed any interest in cruise ship problems.

(no subject)

Date: 2013-02-14 08:19 pm (UTC)
From: [identity profile] digitalemur.livejournal.com
I'm feeling pretty skeptical about them now too. I love ferries and my mother and I have talked about doing some sort of ship-based tourism in Russia, but we're feeling kind of iffy about that now, between the problems on Carnival and the recent Russian passenger-ship accidents.

(no subject)

Date: 2013-02-14 09:04 pm (UTC)
From: [identity profile] r-ness.livejournal.com
I posted about cruise ship problems before, but it was nearly a year ago. I'll freely admit it's not really very high on my list of travel concerns.

(no subject)

Date: 2013-02-14 09:26 pm (UTC)
From: [identity profile] bloodstones.livejournal.com
Given our joint coining of the terms JV/varsity dating and poly, you will probably appreciate that I recently referred to cruise ships as JV travel.

(no subject)

Date: 2013-02-14 09:35 pm (UTC)
ext_99415: (Default)
From: [identity profile] woodwindy.livejournal.com
I was really surprised by how much my family enjoyed our Disney cruise, but -- Disney. Whole different ballgame, I suspect.

(no subject)

Date: 2013-02-14 11:46 pm (UTC)
From: [identity profile] digitalemur.livejournal.com
I like that term!

And at least JV travel, unlike JV poly, is something I've successfully avoided. (Oh god, so not proud of my JV poly moments.)

(no subject)

Date: 2013-02-15 12:33 am (UTC)
From: [identity profile] gee-tar.livejournal.com
Carnival sucks. And I say this as stockholder in Carnival.

Still, I recommend the cruise as a vacation option in general. Just avoid Carnival and Costa.

(no subject)

Date: 2013-02-15 03:03 am (UTC)
From: [identity profile] r-ness.livejournal.com
I was hoping you'd come in on this.

The funny thing is that for many years I'd thought about taking one of Cunard's Transatlantic Crossings. It's funny because they, like so many other lines, are owned by the colossus that is Carnival.

I'm guessing that the management structure is sufficiently compartmentalized that the brands are very differently administered so that the customer experience is quite different. At least, I sure hope so.

(no subject)

Date: 2013-02-15 03:40 am (UTC)
From: [identity profile] awfief.livejournal.com
Carnival is the cheapest of the major cruise lines. And I mean that both in "lowest cost for passengers" and "most frugal and unwilling to spend money to fix/update their stuff."

(no subject)

Date: 2013-02-15 04:59 am (UTC)
From: [identity profile] r-ness.livejournal.com
After I posted, I found the quote "Carnival is the Walmart of cruise lines" around the web.

(no subject)

Date: 2013-02-15 05:15 am (UTC)
From: [identity profile] contrariety.livejournal.com
Given the economy and the fact that Carnival caters to one of the lower socioeconomic tiers of cruise customers, who are probably harder hit by the recession, it wouldn't surprise me if Carnival's revenues have been pretty bad for a while. So it also wouldn't surprise me if they've been cutting a lot of corners with crew and maintenance. That's just a guess, though.

(no subject)

Date: 2013-02-15 06:04 am (UTC)
From: [identity profile] bloodstones.livejournal.com
To be fair, the one breakdown in the analogy is that I'm not critical of people who choose JV travel if they also play varsity occasionally. I don't think there's anything wrong with a relaxing vacation rather than a traveling vacation, and relaxing with a side of seeing something new is totally understandable. Maybe it's intramural travel? I have no idea what intramural dating or poly would look like though.

(no subject)

Date: 2013-02-15 06:29 am (UTC)
From: [identity profile] digitalemur.livejournal.com
What are the tiers of cruise pricing and customer base? Someone has to have some data on this, but I'm too tired and insomniac to google it for myself right now, and I admit that. Still curious though.

(no subject)

Date: 2013-02-15 06:45 am (UTC)
From: [identity profile] r-ness.livejournal.com
Yeah. I also found the quote, "If you sail Carnival Cruise Line....You might be a redneck!"

From what I've been reading, margins are pretty tight for the industry as a whole, not just Carnival. On the other hand, because they do cater to poorer cruise customers, Carnival may have even less room for error than some other lines.

(no subject)

Date: 2013-02-15 06:51 am (UTC)
From: [identity profile] r-ness.livejournal.com
I've been doing a lot of Googling on this subject since I posted.

On Yelp, I found this comment:

"[W]hat I'm saying here is that Carnival cruise lines is the budget choice for redneck, white trash, obese America."

I sense someone found they were not on a ship with people from their own class background. :)

I am still looking for a guide to cruise market segmentation, however.

(no subject)

Date: 2013-02-15 07:02 am (UTC)
From: [identity profile] r-ness.livejournal.com
I did find this, also on Yelp:

-Carnival - low tier
-Norwegian - middle tier
-Royal Carribean/Celebrity/Princess - higher tier
-Cunard/SilverSeas/Crystal - money to burn tier

(no subject)

Date: 2013-02-15 07:11 am (UTC)
From: [identity profile] r-ness.livejournal.com
Yeah, I do have a problem with "One True Way"ism, whether it's in poly or in travel.

I think using JV to describe a proficiency level is more true to the original coining of the term than to use it as a challenge rating.

There are some people or combinations of people who would be very challenging to date. I once might have been interested in taking on that challenge, but now I might think carefully about why I wanted to do act on that before I did.

I think that's either experience or fatigue.

(no subject)

Date: 2013-02-15 12:49 pm (UTC)
From: [identity profile] cerridwynn.livejournal.com
I went on a short (4 day) Celebrity cruise once and was pleasantly surprised. (My parents took me as a "congrats" gift when I got my scuba certification -- they said "we have to get this girl diving in some warm water!")

Anyway, in particular, I was impressed by the food! I figured it would be pleasant, fattening, and nondescript, which in the main dining hall it mostly was. But we made reservations for a night in the on-board restaurant, which was as good and creative/innovative as any fine dining in a major U.S. city or tourist destination. And I was particularly impressed by the on-board bakery -- the baguettes and croissants were, honestly, comparable to those I had in Paris. I'm not kidding -- they were amazing!

Also,bloodstones' JV-travel term came up in a conversation with me. Jeff and I want to go somewhere in the next few months -- while we still can! :-) -- and I realized I just don't have the energy for my usual "run around and try to see/experience/eat everything" kind of travel. I'm looking for more of a "sit on the beach and have someone bring me virgin pina coladas" kind of travel. So I was thinking short cruise... but this story has me thinking again -- especially right now! (Though I was certainly thinking less Carnival and more Celebrity for a cruise line...)

Actually, if you have recommendations for non-cruise-based JV (intramural?) travel in countries where, as my doctor said,"you'd feel comfortable getting a blood transfusion" then I'm all ears! :-) (ETA -- with the complication that it also needs to be someplace pleasant to visit in March or April...)
Edited Date: 2013-02-15 01:32 pm (UTC)

(no subject)

Date: 2013-02-15 02:33 pm (UTC)
From: [identity profile] gee-tar.livejournal.com
Your supposition isn't wrong. When Carnival Corporation went around devouring its rivals, the upper management decided there was value in trying to keep its brands distinct. Many people don't realize that Holland America, Cunard, Princess, etc. are actually part of the larger conglomerate as it tries very hard to give them different public images. The problem with the original Carnival brand and Costa is that they were never well run to begin with and, sure enough, they've remained true to their heritage.

That said, I've been cruising for long enough that I've noticed some cost cutting even in its subsidiaries. The Holland America of today isn't quite as elegant as the Holland America before it was acquired. These are subtle things that wouldn't be noticed by a first time passenger, like a waiter managing 5 tables in the dining room instead of 3. But for the most part, they continue their own traditions.

I do highly recommend a transatlantic on the QM2. I've done it before and actually just made plans to do it again in May. It isn't really any more expensive than a flight and a lot more fun, even if it does take 6 days longer. But if you have the time, I say the experience is definitely worth it.

(no subject)

Date: 2013-02-15 02:50 pm (UTC)
From: [identity profile] gee-tar.livejournal.com
Silver Seas and Crystal are definitely the money to burn tier. Cunard is a bit more tricky.

Back in the old days (i.e. pre-1965), cruising was a very regimental system with first, second, and third class on the same ship (think Titanic which took it to the extreme). As the Americans have become more involved in the industry, a more egalitarian model was adopted as common spaces became open to everyone. I remember cruising on some very old ships in Hawaii awhile ago that were built in the 1950s. Very sturdy despite their size, but one of their peculiarities was that they were built for a class system and then converted making navigation on board weirdly difficult. What I find interesting, is the class system is starting to make its way back, though under a slightly different guise. Cruises give a great deal of perks to repeat customers creating a pseudo-class system and one that's almost invisible until you become aware of it.

Cunard, probably due to its British heritage, never really got rid of the class system, though its softened considerably in the past century. Those who have better staterooms also dine in better dining rooms and have similar bonuses. Nevertheless, you can get an inside cabin on a Cunard ship relatively cheaply as opposed to Crystal where everything is expensive.

Perhaps another way of looking at it is to observe the passengers' evening wear. On Carnival, they might have one formal night a week which means men might wear a jacket. On Cunard, except for the first and last nights of a transatlantic (when packing and unpacking is a concern), at least 80% of the men are in black tie.

(no subject)

Date: 2013-02-15 02:53 pm (UTC)
From: [identity profile] achinhibitor.livejournal.com
I wouldn't be surprised if their "frugal" operations contribute to their profitability as an investment.

(no subject)

Date: 2013-02-15 02:53 pm (UTC)
From: [identity profile] achinhibitor.livejournal.com
There's nothing like deferred maintenance to keep costs down.

(no subject)

Date: 2013-02-15 02:54 pm (UTC)
From: [identity profile] achinhibitor.livejournal.com
If cruise craps out due to engine problems, does Carnival refund peoples' fees?

(no subject)

Date: 2013-02-15 03:18 pm (UTC)
From: [identity profile] gee-tar.livejournal.com
Well, yes and no. If potential customers are turned off by too much cost-cutting either because their desires aren't being fulfilled or they're in fear of their personal safety, that's going to cut into their revenue stream by good amount.

(no subject)

Date: 2013-02-15 03:20 pm (UTC)
From: [identity profile] gee-tar.livejournal.com
I think it depends and I don't really know the details of this particular incident. But in general, I think the corporation first tries to appease customers with a free cruise, and if that doesn't work, a full refund is usually in order. No sense in making PR problems worse than they already are.

(no subject)

Date: 2013-02-15 04:55 pm (UTC)
From: [identity profile] digitalemur.livejournal.com
I'd believe that.

(no subject)

Date: 2013-02-15 05:31 pm (UTC)
From: [identity profile] r-ness.livejournal.com
someplace pleasant to visit in March or April...

Probably somewhere warm, then? If it's a short trip I wouldn't go any farther than the Caribbean. One of the richer islands is probably best if you're concerned about health care.

That having been said if you really want to play it safe you don't even have to leave the States. There are plenty of warm places in the lower 48 that will work for a "sit on the beach and have someone bring me virgin pina coladas" trip.

(no subject)

Date: 2013-02-15 05:38 pm (UTC)
From: [identity profile] r-ness.livejournal.com
According to reports, in this particuloar case the cruise line is offering a full refund of the cruise fare, plus a refund of all shipboard purchases (except for gift shop, art, and casino), plus a cruise credit equal to the fare paid for the voyage. They then added that they will be paying everyone $500 on top of all of that.

That last bit is unusual. It probably speaks to just how bad a PR disaster this has been.

(no subject)

Date: 2013-02-15 05:41 pm (UTC)
From: [identity profile] r-ness.livejournal.com
I'd definitely be interested in asking you about it either before or after your trip.

(no subject)

Date: 2013-02-15 06:31 pm (UTC)
From: [identity profile] orichalcum.livejournal.com
I took the QEII across the Atlantic once and it was an awesome experience, and am looking for family-friendly cruises as well. I wonder if this week's a good time to buy...

(no subject)

Date: 2013-02-23 11:51 pm (UTC)
vdansk: (plant)
From: [personal profile] vdansk
I have done three cruises so far. The first, a seven day Disney Cruise, was the best vacation of my life so far--ideal for someone who loves their kids, but also wants time without them. The second, a three day Disney Cruise, was much too short, but still very nice. And my third last April on...wait for it...Carnival was not bad, but no where near as nice as Disney. The girls had fun at the kid and teen programs, but there were a lot of poorly disciplined kids in the pools and hall ways, and it was much more cramped; Charles had to duck everywhere he went.

We will definitely cruise again, but not with Carnival.

Oh, and get a balcony. Better when things are good, much better if things go wrong.

(no subject)

Date: 2013-02-24 01:11 am (UTC)
From: [identity profile] r-ness.livejournal.com
Thanks for coming in on this. I was hoping to hear from friends who had actual cruise experience.

Consensus on this subject seems to be that Carnival is worth avoiding, and that Disney is great if you have kids.

(no subject)

Date: 2013-02-24 01:16 am (UTC)
vdansk: (Default)
From: [personal profile] vdansk
You don't actually have to have kids, but you do have to enjoy Disney. My step brother and sister in law adore the Disney Cruises, and don't have kids. There are plentiful adults only areas. However, if the 90th hidden mickey will make you run screaming, this may not be the line for you. :) I, naturally, adore it.

And a belated happy birthday!

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